- Follow up with customers for outstanding payments and resolve payment disputes
- Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
- Attend to customers’ enquiries pertaining to billing and collection
- Work closely with other departments to resolve customers’ complaints in billing discrepancy
- Prepare credit note and debit note
- Achieve the target set by the Management
- Assist the Head of Department in statistical reports
- Diploma or above in accounting profession
- Relevant experience in Credit Control are preferred
- Proficient in MS Office, in particularly MS Excel
- Good interpersonal and communication skills
- Team player and also able to work independently
- Must be meticulous and possess sense of urgency
- Must be able to work under pressure
- Training provided
- We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees