Position Summary
This position is under sales support department working closely with internal / external customer and service provider on order fulfilment and shipment arrangement.
Job Description
· Complete order management cycle from order receipt to shipment fulfilment and invoicing through Dynamics 365 system
· Liaising with Own retail store(s) and external business Partners on commercial matters including pricing, lead time, orders processing, deliveries, inventory management and general sales support
· Placing Purchase orders based on received sales orders and stock replenishment
· Ensure timely and accurate updates in system for effective follow up
· Coordinate deliveries with appointed warehouse and transport provider to ensure shipment are fulfilled in a timely manner
· Accurately update inbound receipt of goods into system
· Overseeing Singapore inventories at our 3rdparty warehouse and assisting own retail stores
· handle return order and resolve order / delivery issues
· Ad hoc duties as assigned
· Sharing of best practices with team members to optimize processes and achieve efficiency improvements
Background
· Possess good knowledge about distribution and logistics
· Excellent communication skills and administration skills
· Cheerful and outgoing personality with a high level of self motivation
· Result and customer oriented – very good understanding of internal and external customers’ needs
· Able to work independently and Pro-actively
· Possess good scheduling and multi-tasking skills to meet deadlines
· Be organised, focused on quality and pay attention to details
· Good knowledge of Dynamics 365 ; MS Office products and other MRP systems
· Speak fluent English for handling English speaking people
Additional requirements :
Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
3 years related working experience
