The main responsibilities and tasks of this position are listed as, but not limited to the following:
- To ensure compliance of Hotel Security Policies and Procedures
- To assume full responsibilities during shift and to supervise team members in their job and discipline
- To keep abreast of developments within the hotel and community as they relate to security
- To have a clear understanding in current and amended laws, employee’s handbook and all new policies and procedures which may be issued from time to time by the management
- To take active role in the implementation of the hotel’s fire plan including use of fire extinguishers and fire fighting peripherals, rendering first aid and duties as member of H.E.A.T.
- To maintain high self-discipline and self-motivation
- To execute all tasks of a Security Officer.
- To conduct briefing for each shift, covering security information, important events or any other matter arising.
- To manage and assume full responsibility for the department in the absence of the Supervisor / Manager.
- To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
- To control the keys, lock system, alarm system and fire protection system.
- To make recommendations to the superiors on security related matters.
- To respond properly in any hotel emergency or safety situation.
- To observe grooming policy as laid out in the employee’s handbook, as well as those set out by the department.
- To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
- To counsel subordinates immediately if they show signs of decline in work performance and if beyond control, refer the matter to Supervisor / Manager.
- To perform any other duties that may be assigned by the Management.