Responsibilities:
▪ Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
▪ Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
▪ Lead and guide in claim incident management. (including other Business Units)
▪ Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
▪ Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
▪ Propose cost recovery whenever applicable and possible.
▪ Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
▪ Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
▪ Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
▪ Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
▪ Other ad-hoc duties and initiatives assigned
Requirements:
▪ Diploma or equivalent qualification
▪ Good communicator with fluency in English
▪ Minimum 2 years of relevant experience
▪ Self-motivated and ability to perform under pressure
▪ Strong team player with good initiative and ability to work independently
▪ Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
▪ Able to multi task and handle work professionally, maturely and efficiently
HOW TO APPLY:
Interested applicants, please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sing Wen Qiang
EA Personnel Reg No: R22104221
