Medical Call Centre Agent (5 days, office/shifts hours, $1,700 -$2,500)
- 5 days
- Office/shifts hours
- Monthly $1,700 -$2,500
Responsibilities
- Deliver excellent customer service through timely and professional response to enquiries via phone calls, emails, or chats.
- Assist callers with their requests, e.g. appointments scheduling (new appointments, reschedule or cancel existing appointments) and general enquiries.
- Understand caller’s needs and provide timely, accurate and appropriate information and assistance.
- Coordinate and liaise with other departments in the hospital(s) to ensure requests are followed up on and resolved.
Requirements
- Min NITEC and above
- With customer service/call centre experience will be an added advantage
- Excellent verbal communication skills
- Proficient in Microsoft office applications
- Ability to work 3 rotating shifts, weekends, and public holidays
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: NICH) or contact our office at +65 6709 3317 for a confidential discussion.
Job Code: NICH
EA Reg No: R23112658 (Nicholas Heng Zhe Xuan)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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