About Resorts Word Sentosa
Resorts World Sentosa (RWS), Asia’s premium lifestyle destination resort, is located on Singapore’s resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named “Best Integrated Resort” since 2011 for nine consecutive years at the TTG Travel Awards which recognizes the best of Asia-Pacific’s travel industry.
Responsibilities
- Provide leadership, strategy and direction to drive resorts-wide food and beverage (“F&B”) operations and culinary team as well as impact and influence revenue growth in these critical operations area
- Lead and manage the F&B operations and culinary team under resorts in addition to offering recommendations (based upon sound market research and analysis) in support of resorts-wide business initiatives
- Broaden the resorts’ ability to remain forward-thinking in providing innovative best guests’ service offerings in the F&B
- Achieve budgeted F&B revenue goals through promotion, product and pricing of F&B department
- Effectively collaborate with cross functional teams to ensure that initiatives and programs are well communicated to all stakeholders and that any issues resulting from those programs are quickly identified and resolved
- Identify, establish relationships and collaborate with experts in F&B industry and participate in F&B concept development
- Identify process improvements and make recommendations to senior leadership, as needed
Requirements
- Degree/Master in Hospitality Management major in F&B Management
- At least 10 years of relevant experience in senior F&B management positions with proven operations record of managing multiple established chains of hotels/restaurants. Experience in managing MICE, Theme Park and full F&B service is an added advantage
- Preferably have a strong background in F&B sales and marketing and F&B revenue management
- A proven record of initiating and championing new concepts through successful implementation
- Exceptional skill in problem solving and leveraging resources to optimize discipline capabilities
- Strong ability to effectively manage and be responsive to multiple stakeholders with competing priorities while delivering successful, measurable results
