Job Highlights:
· 5 days’ work week (Mondays to Fridays)
· Working hours (8.30am to 5.30pm/9am to 6pm)
· Work location: Islandwide
· Walking distance to MRT
· Easy access to public transport
· Remuneration package: Basic salary + Variable Bonus
JOB RESPONSIBILITIES:
· Provide user support on technical issues (basic app, windows, apple devices support)
· Ticket monitoring
· Asset inventory check
· On-boarding and off-boarding for staff (account creation, device preparation)
· PC imaging
· Provide setup of meeting room (support/monitoring and checkint)
· Provide PC installation migration and configuration.
· Setting-up and troubleshooting PC and notebook hardware (Hard Drive, RAM, DVD drive etc.)
· Troubleshoot PC peripherals e.g. Monitor, LAN, printers, scanner etc
· Provide good service level support to handle all technical requests,
· Troubleshoot PC peripherals eg. Monitor, LAN, printers, scanner etc
· Required to be Team Player and Co-ordinate with team members and prepare solutions based on the given scenarios.
· Must be able to learn new technologies with in the given time-period.
· Attend and contribute in all meeting discussions as required.
· Other duties as assigned from time to time.
JOB REQUIREMENTS:
- Candidate must possess either NITEC/Diploma/ Degree in IT or equivalent studies.
- Preferably with a minimum of 1-2 years’ experience in relevant role.
- Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.
- Experience with the concepts of basic LAN/WAN networking infrastructure
- Good communication and inter-personal skills.
- Excellent knowledge of Customer Service best practise.
Salary will be commensurate with experience and ability to perform.
Only shortlisted applicants will be notified.
