Job Description & Requirements
- Maintain knowledge and ensure compliance with restaurant policies and standard service procedures.
- Supervise efficient upkeep of tools through proper usage of equipment and devices.
- Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
- Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
- Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
- Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
- Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.
- Monitor all phone calls to room service department to ensure timely resolution for same.
- Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.
- Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
- Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.
- Prepare documents and maintain adherence to departmental standards.
- Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
- Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
- Inspect food and beverage product preparation programs and maintain goodwill of company.
