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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Desktop Support Engineer
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Desktop Support Engineer

Asiacloud Solutions Private Limited

Asiacloud Solutions Private Limited company logo

Job Highlights:

· 5 days’ work week (Mondays to Fridays)

· Working hours (8.30am to 5.30pm/9am to 6pm)

· Work location: Islandwide

· Walking distance to MRT

· Easy access to public transport

· Remuneration package: Basic salary + Variable Bonus


JOB RESPONSIBILITIES:

· Provide user support on technical issues (basic app, windows, apple devices support)

· Ticket monitoring

· Asset inventory check

· On-boarding and off-boarding for staff (account creation, device preparation)

· PC imaging

· Provide setup of meeting room (support/monitoring and checkint)

· Provide PC installation migration and configuration.

· Setting-up and troubleshooting PC and notebook hardware (Hard Drive, RAM, DVD drive etc.)

· Troubleshoot PC peripherals e.g. Monitor, LAN, printers, scanner etc

· Provide good service level support to handle all technical requests,

· Troubleshoot PC peripherals eg. Monitor, LAN, printers, scanner etc

· Required to be Team Player and Co-ordinate with team members and prepare solutions based on the given scenarios.

· Must be able to learn new technologies with in the given time-period.

· Attend and contribute in all meeting discussions as required.

· Other duties as assigned from time to time.


JOB REQUIREMENTS:

  • Candidate must possess either NITEC/Diploma/ Degree in IT or equivalent studies.
  • Preferably with a minimum of 1-2 years’ experience in relevant role.
  • Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.
  • Experience with the concepts of basic LAN/WAN networking infrastructure
  • Good communication and inter-personal skills.
  • Excellent knowledge of Customer Service best practise.

Salary will be commensurate with experience and ability to perform.

Only shortlisted applicants will be notified.

✱   This job post has expired   ✱

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