about the company
Discover the financial institution committed to global excellence and innovation, consistently ranking among the world's top banks. With a strong presence in various markets, this institution boasts a rich history and a forward-thinking approach.
Dedicated to providing comprehensive banking solutions, this institution is a leader in corporate and investment banking. It operates a significant IT setup, serving as a crucial hub for worldwide business operations.
about the job
As an experienced professional in Citrix, you will:
- supports the team during diagnosis when technical issues rise in his/her scope of expertise,
- engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
- facilitate transformation projects and suggest future directions for new areas of improvement and change,
- manage L3 activities which involve direct relationships with end users and L3 activities like architecture, design, project management, etc.
- assigns technical tasks and manages delegation for technical issues,
- have a role in supporting technical skills development and provides training when required
- support new technologies and leverages them to provide consistency of service across streams
- manage service improvements for all Citrix and VDI services supported throughout the organization
- provide technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
- focuse on automation and optimum use of the team to improve efficiency,
- drive and deliver root cause for any high severity issue,
- review technology changes to identify potential risks
skills and experience
- 8 years of experience in managing an Enterprise Citrix environment.
- Microsoft and Citrix certification such as MSCE and CCEE is preferred.
- Strong experience with Xenapp 7.x, 6.5, Xendesktop 4 / 5.5,7.x in a Windows 2008 /2012/2016 environment and latest versions of the product.
- Experience with Provisioning Services on Windows 2016 Hyper-V and Netscaler.
- In-depth working knowledge of the Windows environment with at least 3~5 years of Windows administration experience and a strong understanding of network concepts.
- In-depth working knowledge of Altiris deployment tools, Appsense and Visual Basic, PowerShell scripting.
- Prior working experience with Virtualization, VDI management and application packaging will be highly advantageous.
To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)
