Job Description
- The staff will engage various departments within the division to understand their operational needs, intricacies, and current practices to identify opportunities for futureproofing, productivity and/or process improvements and support those efforts.
Duties & Responsibilities
- Planning operational activities and resource allocation.
- Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
- Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
- Fostering a positive work environment.
- Ensuring effective communication channels and providing relevant stakeholders with necessary information.
- Demonstrating proficiency in problem-solving, handling unexpected challenges such as scheduling conflicts, technical issues, or operational problems.
- Conducting analysis and identifying areas for improvement within the college's operations, then implementing strategies to enhance efficiency, effectiveness, and the overall student experience.
- Performing other assigned ad-hoc duties.
Requirements
- Diploma or Degree in Business, Business Analytics, or related field.
- Proficient in documentation, building presentations and presenting. For example, documenting process workflow, standard operating procedures, building business cases driven by data.
- Ability to build strong relationships that engender trust through mutual respect and contribute to a positive working environment of co-creating solutions together.
- Proficient in Microsoft Office – Word, PowerPoint, Excel.
- Possess proactive and problem-solving mindset.
- Strong organisation, communication and writing skills.
- Ability to handle new information and adaptive to change.
- Service-oriented and meticulous in nature.
