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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer / 1 Year Contract / West
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Customer Service Officer / 1 Year Contract / West

Recruitpedia Pte. Ltd.

Recruitpedia Pte. Ltd. company logo

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a HR Business Partner to be part of their Human Resource team for ongoing transformation projects. They are located in the West – easily accessible.


Working hours: 5 days per week

Mondays to Fridays: 8:30am - 6pm


Location: Joo Koon


Job Scope:

  • Ensure compliance with SLAs, SOPs, and business continuity plans.
  • Identify and address gaps and incidents promptly.
  • Manage and govern activities at the outsourced contact center.
  • Conduct monthly meetings with the vendor to review performance and address identified gaps
  • Handle escalated feedback and provide timely solutions.
  • Collaborate with internal and external stakeholders to address operational challenges.

Job Requirements:

  • Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
  • Familiarity with Warehouse environments.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.


EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

✱   This job post has expired   ✱

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