What you will do:
RESPONSIBILITY LEVEL:
The Senior Manager, Head of Pre- Sales engineering: Global Centre of Excellence (GCoE), APAC will assist in driving the overall adoption of engineering standards and growth of our Centers of Excellence across our APAC organization. They will do this by creating partnerships, interfacing with our innovation and product development teams to help streamline processes and establish standard and simple flows between our sales teams and the CoE Network.
How you will do it:
Driving Adoption and Growth
- Establish ties to all APAC sub-regions across JCI’s product and offering, to support solutions and pre sales engineering to the respective sales teams and win with our customers.
- Help communicate awareness of the CoE deliverables & capabilities and better enable the enterprise sales support by expanding global CoE network.
- Standardize process improvement activities to help identify quick wins that support building long term strategies that drive sales growth.
Manage seamsless connection pf CoE Global Network Connection to Global Lifecycle Solutions
- To be the bridge between between the CoE Sales Support Network and the Buildings, Technologies and Life cycle solutions usiness by providing timely feedback on commercialization of products and services.
- Help prove proof of concept for the sales support of new products and services.
- Prepare the CoE’s pre/post-sales engineering teams to support all new product and innovation.
- Track involvement via SFDC to ensure it is shared with the greater team.
- In conjunction with the CoE and APAC commercial and all engineering teams, develop and maintains the long term sales support strategy.
Standardize and Deliver
- Lead and manage teams to drive consistent process through the CoE Network to ensure simplifications, repeatable process, efficiencies and workload balancing are scalable an implemented throughout the Johnson Controls Enterprise.
- Manage sales support optimization efforts by being an advocate for CoE capabilities, understanding issues and opportunities by product type and leading the execution of sales support optimization programs.
- Identifies best sales support practices and facilitates the propagation of these practices throughout the business.
- Continually performs evaluations to identify future opportunities for improvement and barriers to achieving strategic and financial objectives.
What we look for:
- Bachelor’s degree in engineering or similar focus from an accredited university.
- Strong understanding of Johnson Controls products and offering across Building Industry segments.
- Knowledge of JCI BAS and Digital Solutions products.
- Ability to communicate effectively with all levels of employees/management. Excellent analytical and interpersonal skills with strong problem solving capabilities.
- Ability to own, drive and run new projects.
- Understanding of Pre & Post Sales Engineering practices and able to drive consistency in complex global situations.
- Familiarity with IT systems as they relate to financial functions and operational areas.
- Excellent PC skills, particularly with Microsoft Excel, Word, and Power Point. Willingness to travel (30%).
