As a member of the Travel Booking Management department, you will play a key role in providing travel booking services to our clients both Travel Agency sub-agents and Corporate Travel client companies. You will be responsible for managing all aspects of travel booking and responding to inquiries from our clients. Your primary duties will include:
Key Responsibilities:
1. Issuing and other Reservations: Issue flight tickets on GDS that are requested by sub-agents and make reservations for hotels, rental cars, and other travel-related services if needed.
2. Booking Management: Assist our clients in canceling, amending, and refunding their bookings by contacting the clients and suppliers or using BSPLink and other related systems.
Qualifications:
- Proficiency in using GDS (Amadeus/Travelport/Sabre) and BSPLink
- Proficiency in using productivity tools such as Microsoft Office and Google Workspace
Job Type: Full-time