Your new company
This is a global medical service company which specialises in creating devices to improve the lives of patients around the world.
Your new role
As a Customer Service Representative, you will be engaging directly with customers' purchasing and logistics teams while being proficient in taking orders - both by email and phone. You will also be responding to all customer enquiries (internal and external) in a timely manner.
As a Customer Service Representative, you will be maintaining the distributor master data and corresponding assessment documents to guarantee the traceability of Distributor business status. You will also be ensuring that distributors conduct business in full compliance to behavior in business and competition.
This is a 12 months renewable contract.
What you'll need to succeed
- 2-5 years’ experience as a customer service representative preferably in a commercial/sales or manufacturing/production setting of medical devices.
- Experience of team play for supporting Sales Best Practices and Sales Metrics; translating that data into a progressive, tactical and strategic plan of action, which targets improved account performance.
- Natural tendency to put client first and to maintain constructive contacts
- SAP experience will be preferred.
- Experience within the pharma or medical device industry is a plus.
What you'll get in return
This is an exciting opportunity to be part of a globally renowned organisation. You will be remunerated at market competitive rates.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Siying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.
Registration ID No. R23115232 | EA License number: 07C3924 | Company Registration No. 200609504D
