United Overseas Insurance (UOI) is a member of the UOB Group.
Established in 1971, UOI is the only locally listed General Insurance company in Singapore.
The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of insurance classes, e.g. fire, marine, motor, engineering, general accident and liability business.
UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins. Our profitablilty over the years reflects our financial strength.
As a growth-oriented company, we continue to innovate and expand in Singapore and in the region.
Responsibilities
- Provide customer service to internal/external customers for personal insurance products, e.g. Motor, Personal Accident, Health, Home Content, Domestic Helper, Travel, etc.
- Assist customers to arrange insurance cover
- Monitor calls for quality control and service recovery
- Perform Customer Retention
- Support policy processing, endorsement and cancellation
- Attend to incoming mails and emails
- Prepare reports
- Support administrative duties and any other tasks as assigned
Requirements
- Minimum Diploma in any discipline
- Min 1 year of relevant experience
- Possess CGI and HI certifications
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office
