Job Description: We are seeking a highly motivated and detail-oriented individual to join our team as a Site Supervisor specializing in the import and wholesale of massage chairs for placement at shopping malls. As a Site Supervisor, you will play a pivotal role in overseeing the end-to-end operations, ensuring the seamless placement of massage chairs, and maintaining strong relationships with suppliers, vendors, and shopping mall management.
Responsibilities:
- Oversee the import and wholesale operations of massage chairs, from sourcing to delivery and placement at shopping malls.
- Ensure the quality standards of incoming shipments by conducting thorough assessments and implementing quality control measures.
- Coordinate with suppliers and vendors, fostering positive relationships, negotiating terms, and maintaining a reliable supply chain.
- Manage inventory efficiently, including storage, organization, and retrieval within the warehouse.
- Plan and optimize logistics for on-time deliveries to shopping malls, addressing potential challenges in real-time.
- Uphold health and safety standards during deliveries, installations, and placements of massage chairs.
- Cultivate effective communication with shopping mall management, addressing concerns, and ensuring smooth placements.
- Handle customer interactions, inquiries, and feedback, maintaining a positive customer experience within shopping malls.
- Implement marketing and promotion strategies to enhance the visibility and popularity of massage chair placements.
- Ensure routine maintenance and technical support for the longevity and functionality of massage chairs.
- Proactively address and resolve customer concerns, implementing continuous improvement based on feedback.
- Develop crisis management plans and navigate unforeseen challenges to ensure the continuity of operations.
Requirements:
- Excellent organizational, communication, and problem-solving skills.
- Ability to manage relationships with suppliers, vendors, and shopping mall management.
- Proficiency in logistics coordination and inventory management.
- Understanding of health and safety standards and customer-centric operations.
- Familiarity with marketing strategies and financial management.
