JOB DESCRIPTION
- Managing restaurant staff's work schedules.
- Ensure food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
REQUIREMENTS
- Min 2 yearsof relevant working experience in F&B industry
- Proven track record of leading and motivating service team
- Possess great service attitude
- Passion for people & food
- Self-driven with a positive attitude to learn
- Able to work in a fast-paced environment under pressure
- Energetic team player
- Willingness to work shift hours, weekend or public holidays
