Manager Responsibilities:
· Delegating responsibilities and supervising business operations
· Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
· Resolving conflicts or complaints from customers and employees.
· Monitoring store activity and ensuring it is properly provisioned and staffed.
· Analyzing information and processes and developing more effective or efficient processes and strategies.
· Establishing and achieving business and profit objectives.
· Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
· Generating reports and presenting information to upper-level managers or other parties.
· Ensuring staff members follow company policies and procedures.
· Other duties to ensure the overall health and success of the business.
Manager Requirements:
· Bachelor’s degree or related field.
· More education or experience may be preferred or required.
· Strong understanding of business management, financial, and leadership principles.
· Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
· Time and project management skills.
