Salary: Up to $3200
Duration: 1 Jan 2024 – 6 months (further extension depending on performance)
Working Location: Kallang Avenue, Aperia Tower 1
Working Hours: Monday – Friday, 9am – 6pm
Responsibilities:
CRM Programme
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Provide monthly CRM and performance updates to all key internal stakeholders.
- Ensure that all customer marketing communications are compliant.
SalesForce CRM platform:
- Manage and monitor daily requests, issues and escalations with agencies and Manage daily support, troubleshoot and maintenance of Salesforce.
- Manage CMS system for development of webpages.
- Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions and workflow.
- Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
- Liaise and coordinate with internal stakeholders, agencies and dealer
- Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and innovate ways to meet mission goals successfully.
Events and Privileges:
- Implement and manage timelines, contracts and communication with partners and internal stakeholders.
- Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event.
- Develop strategy, liaise and manage the content topics and timelines for eNewsletters.
- Ensure all corporate guidelines are followed.
Events:
- Support and coordinate event requirements including planning, onsite event management and post event wrap up.
- Manage logistics, inventory, event talents and vendors.
- Maintain digital inventory list and process of inventory flow.
- Collaborate with various internal departments to ensure all needs relating to functionality and performance are met.
- Provide feedback and periodic reports to stakeholders.
- Specify staff requirements and coordinate their activities.
- Proactively handle any arising issues and troubleshoot any emerging problems on the event day.
Requirements:
- Experience in using SalesForce CRM platform would be an advantage
- Experience in experiential marketing
- Results driven; strive to make a difference and enjoys challenges
- Strong writing and presentation skills
- Excellent time management and communication skills
- Able to multi-task, detailed-oriented and analytical in resolving problems
- Able to manage tasks and duties independently and at the same time be a good team player
- Strong communications skills in liaising with internal stakeholders, external agencies, vendors, dealer
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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