Job Description:
- Responsible for preparing and serving all products, including espresso based and other bar drinks, giving individualized attention towards each customer.
- Take on shift duties and responsibilities for the cashier.
- Maintain set standard of quality, service, product and cleanliness at all times.
- Support inventory management, ordering and operations.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees/teas and bar drinks such as cocktails and mocktails.
- Clean or sanitize work areas, utensils, or equipment.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Initiatives for continuous improvement on beverage elements.
- Plan continuous improvement activities within the team.
- Create new coffee/ tea beverage recipes based on customers' profiles and beverage preferences.
- Monitor the preparation of coffee-based beverages and teas.
Job Requirements:
- Able to converse in English.
- Able to perform well during high-volume peak hours.
- Agile, energetic & team player.
- Charismatic and enthusiastic in meeting new people and forging client relationships.
- At least 3 years of experience in specialty coffee and the coffee industry.
- Infectious love of coffee and has high enthusiasm to share knowledge and skills.
- Be a model barista, with excellent communication skills and customer service.
- Excellent knowledge of FOH systems, ordering and inventory.
- Understand health and safety, and basic food hygiene practices.
- Focused perspective on what a high-functioning coffee bar looks like and how to execute.
- Detail oriented, punctual and well disciplined.
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Sofitel.
