At The Working Capitol, we redefine the co-working experience by offering a unique and inspiring workspace concept exclusively within the charming shophouses of Keong Saik Road and Telok Ayer area. We believe that where you work should not only be functional but also an embodiment of creativity, culture, and community.
Our Mission: To be the best neighbourhood in Singapore.
Join us at The Working Capitol and experience the perfect blend of history and modernity, where your workspace becomes an extension of your identity and aspirations. Whether you're a freelancer, entrepreneur, or established business, we are here to provide you with a workspace that inspires, supports, and propels you toward success. Welcome to a new era of co-working, welcome to The Working Capitol.
Main job responsibilities include:
This role will be working on 5-day work week arrangement (Monday to Friday) 830am to 6pm.
He/She will be reporting to Operations Manager.
A successful Community / Engagement Executive, your primary responsibilities will include:
At the reception -
- You will be the first point of contact for all visitors to the Working Capitol (TWC) and other spaces you may be assigned to.
- Provide excellent customer service and be a representative of TWC at the reception.
- Attend to enquiries at the reception and provide solutions for members enquires.
- Have excellent product knowledge on all sales products, to provide the highest level of customer service to all guests and members looking to purchase any products.
Members Experiences -
- Ensure pleasant experience is reflected in every possible interactive touchpoint.
- Conduct walk-through to ensure the facilities standards of the community hub are met.
- Support all members’ journey, from creating accounts and access cards to sending member announcements.
- Assisting in inventory management for the entry hub.
- Receives and sorting of mails and deliveries.
- Assist and provide general day to day administrative support.
Events coordination –
- Assisting our Community Lead in the planning and execution of events, community programme, collabs and activations initiatives.
- Amplify the communication of the events to members and visitors.
- Assist in the on-site event logistics and preparation matters.
Operations –
- Working alongside with facilities and Operations team to provide excellent operating procedure, company standards and service execution to meet member needs and business goals.
- Assisting with keeping track of the outstanding facilities issues in the system for operations and facilities team members.
The ideal candidate for this role:
We are looking for someone with experience in hospitality management or retail industry. He/she will need to:
- You have an entrepreneurial spirit, with out-of-the-box thinking to create solutions.
- You have at least 2 years of experience in front desk or hospitality experience.
- Good communications skill and able to work with a small team.
To apply, please send your resume and cover letter to [email protected] with the subject: Application for Community / Engagement Executive
