Senior Executive, Administrative Support

The Renaissance Engineering Programme (REP) is one of the key programmes under the NTU Premier Scholars Programmes (PSP) to nurture students as future leaders of industry. It is a broad-based, inter-disciplinary programme which integrates engineering, science, business, technology management and humanities and prepares students to be future-ready. Other than studying locally, students have the opportunity to spend the third year overseas at one of the renowned partner universities, with professional attachment.

The Senior Executive’s primary role is to provide administrative and operational support for the undergraduate academic and examination matters under the REP. The position will play a pivotal role in providing administrative support for overseas exchange to students including pre-departure matters, post exchange matters and professional attachment matters. The position is also required to support the annual admission interview exercise. In addition, the position will manage all the digital media activities such as website, social media, publicity, e-newsletters, e-brochure, videos and outreach activities. Other roles include driving student engagement activities, support the accreditation exercise and site visit and keeping track of the career of alumni.

Responsibilities:

• Provide support for examination matters

• Schedule examination timetable and invigilation duties to ensure that there is no clash

• Ensure proper clearance of examination papers according to the procedures laid out by OAS

• Liaise with REP Fellows on the submission of examination papers

• Provide support to the Board of Examiners meeting and carry out analysis on examination results

• Provide support for special examination cases

• Handle examination appeal cases

• Handle Dean’s List for each cohort

• Monitor progress of weak students

• Provide administrative support for the Overseas Exchange Programme

• Assist with the administrative matters pertaining to pre-departure

• Assist with course mapping for the different specialisations in overseas partner universities

• Assist with post exchange support including credit transfer and surveys

• Prepare statistical reports on student data.

• Provide academic and administrative support to REP students

• Assign supervisors for students’ professional attachment

• Liaise with company supervisors for post attachment survey

• Ensure the fulfillment of credits under the programme

• Track and update student records and handle enquiries pertaining to professional attachment

• Develop a digital media strategy for the programme

• Assist with the editorial aspects of the website

• Coordinate all social media strategies for the programme

• Prepare a plan and pipeline activities to reach out to the different prospective applicants leading to the annual admission exercise and raise the branding of the programme

• Assist with the various communication materials to reach out to alumni

• Provide administrative support in the organising of student outreach events and engagement activities

• Work closely with student/alumni ambassadors and relevant departments on external student outreach events and activities and university-wide outreach events

• Assist with the various communication and publicity materials e.g, e-newsletters, e-brochures, videos

• Assist with town halls planning for different cohorts and follow up on actions

• Plan for academic mentoring initiatives every Semester

• Drive suitable student engagement activities monthly

• Secretariat support for department meetings

• Provide administrative support for the annual admissions exercise
      -    Arrange admission interviews in the format of multiple mini-interview 
      -    Prepare admission documents for the interview panel
      -    Engage the applicants post admission interviews and attend to their queries

• Provide administrative support for the accreditation exercise

• Ensure proper records of changes to the programme are well kept and update changes to the programme on a regular basis

• Assist with the accreditation exercise and site visit

• Prepare key statistical reports to meet the requirements of the accreditation exercise

• Provide administrative support for alumni

• Assist with the updating of alumni database and tracking of career of alumni

Requirements:

• Recognised Degree in any discipline

• At least 3 years of relevant working experience preferably in a tertiary institution

• Prior experience in programme management and operations in an institute of higher learning would be an advantage

• Good knowledge of IT skills in Microsoft applications

• Strong analytical thinking and communication skills, both written and verbal

• Good interpersonal skills with a genuine interest in interacting with students

• Strong in contents management and marketing for social media and website

• Good organisational skills and able to attend to details