This position is part of the academic arm within the Undergraduate Programmes Office (UPO) and is required to lead and support the daily operations in UPO, enhancing the overall NBS student experience.
Responsibilities:
Liaise with internal stakeholders to work out business streaming arrangement (specialisation capacity and system setup)
Provide streaming updates and reports to management
Process students’ requests to change programme, manage appeals and provide recommendations
Reviewing and approving Students’ Leave of Absence applications
Review, provide advisory to all matters relating to candidature matters and assess any anomalies in progression pathways.
Referral to respective support as and when necessary, such as UPO Student Care Team
Process Re-admission, withdrawal and termination student matters
Responsible for all freshmen credit transfer annually
Review, evaluate and provide advisory on course exemption matters
Provide support at bi-annual Course Registration exercise
Provide academic advisory to students
Support ad hoc projects, events, and outreach activities.
Requirements:
A Bachelor’s degree from a recognized university
Possess minimum 3 to 5 years of relevant working experience, preferably in the education sector
Prior experience in a relevant administrative role in an institution of higher learning will be advantageous
Strong people management and leadership skills; Supervisory experience is required
Influencer with good interpersonal and communications skills to work well with people collaboratively
Self-motivated, resourceful, and flexible in adjusting and responding to changing priorities
Ability to work independently and as a team, personal initiative, and team spirit in the effective implementation of projects
Ability to manage multiple stakeholders, multi-task and deliver with quality and timeliness
Strong analytical and problem-solving skills, planning and organizational abilities
Organised and meticulous with an eye for details
Proficient in Microsoft Office application
