Install, upgrade, support and troubleshoot Windows 10 and Win 11 Office 365 and any other authorised desktop applications
· Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Perform remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
· Return defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels
· Safely package equipment for branches and arrange for the transport of the equipment
· Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network
