The Sofitel brand is based on three core values guaranteed by each employee every day: A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness. Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.
Responsibilities:
- Manage day to day operations in F&B and oversee the outlets
- Responsible in maintaining staff service standards and must have good attitude
- Ensure all rules and regulations are in line with SFA
- Plan and manage operation schedules and manpower needs
- Implement food and beverage strategy
- Daily roll-call with the team and drive operation effectiveness
- Knowledgable in service techniques and actively seeking feedbacks and improvement
- Ensure cleanliness on the outlets and conduct checking on equipments to maintain the quality
- Any other duties assigned by the management
To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.
You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.
Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.
