QA Executive

JOB DESCRIPTION

1. Quality Control Inspection

• Issue solution log sheets for compounding.
• Oversee the inspection process for raw materials, packaging materials, chemicals, in-process materials, semi-finished goods, and outgoing finished goods to ensure compliance with specifications.
• Ensure that inspections are conducted based on specified sampling methods and frequencies.
• Release qualified direct materials and finished goods following rigorous quality standards.
• Prepare and maintain product quality documentation based on ISO specifications.
• Develop and review test methodologies, providing necessary training to QC Inspectors when required.

2. Training and Leadership

• Train and motivate the QC team, fostering a positive and professional work environment.
• Conduct GMP, HSE, and Security Threats training for new personnel and annual training for existing staff to ensure awareness and compliance.

3. Compliance and Facility Management

• Conduct regular checks on the cleanliness of the facility, ensuring adherence to GMP standards by production staff.
• Manage pest control program and indoor air quality monitoring.

4. Customer Complaints Handling

• Facilitate meetings with internal departments to resolve product quality issues raised by customers.
• Provide timely updates to customers regarding the status of quality issues.

5. Non-conformance Investigation

• Conduct thorough investigations on non-conformance reports to identify and address discrepancies and deviations from specifications.

6. Product Trials and Issue Resolution

• Actively participate in trial runs of new products, identifying and troubleshooting quality control issues during production.

7. In-house Laboratory Management:

• Oversee and manage the operation of the in-house laboratory to maintain high-quality testing standards.
• Take responsibility for stock inventory of laboratory consumables.
• Schedule and oversee the calibration of equipment to maintain accurate and reliable results.

8. Quality Management System

• Support the maintenance and improvement of quality management systems. Process documents for revision and approval.

9. Reporting and Audit Support

• Prepare monthly QA reports.
• Conduct quarterly 5S / GMP / Process audits and identify areas for improvement.
• Review and approve suppliers, including conducting audits of critical suppliers.
• Support the Senior Quality Manager in internal and external audits to ensure conformity with established quality standards.

10. Digitalization of QC Forms:

• Participate in the setup, implementation and maintenance of digitalized QC forms for efficient and streamlined documentation.

11. Continuous Improvement Initiatives:

• Drive and deliver Continuous Improvement to quantitatively and qualitatively improve efficiency and quality of Kleen-Pak’s operations, products and services.

12. Perform other related duties as required or as directed by the Senior Quality Manager.

JOB REQUIREMENTS

• Bachelor's degree in Chemistry or a related discipline.
• 3 years of hands-on experience in Quality Assurance/Quality Control Processes.
• Proficient understanding of ISO 9000, GMP, and 5S methodologies.
• Certification in ISO 9001:2005 Lead Auditor is advantageous.
• Proven experience in the implementation, maintenance, and improvement of Quality Management Systems.
• Track record of supporting internal and external audits, including supplier audits.
• Experienced in laboratory management, oversight of testing standards, inventory management, and equipment calibration.
• Demonstrated ability to train and lead a team, fostering a positive work environment and ensuring staff compliance with quality standards.
• Strong analytical skills to investigate non-conformances and deviations, troubleshoot quality issues, and implement effective solutions.
• Excellent communication skills, both written and verbal, for facilitating meetings, providing customer updates, and preparing reports.