- Provide personal service to members of the spa/salon
- Provide treatments and services according to standards and specifications
- Create and maintain professional relationships with clients, other spa/salon personnel, and outside representatives
- Develop and maintain technical knowledge of specific product lines, treatments, and contract services
- Manage appointments
- Warmly welcome customers upon their arrival
- Update client records with contact details and treatments received
- Cross-sell products and additional treatments, when appropriate
- Ensure all areas are clean and equipment is sterilized before use
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