Roles & Responsibilities:
Value Generation
- Identify and develop new avenues for value creation through high-potential partnerships.
- Drive partner engagement to exceed planned outcomes.
- Collaborate with partners to create joint offering that maximize opportunities.
- Monitor sales performance and implementation outcomes to maximize value.
High-Potential
- Identify key partners with high potential aligned with business goals.
- Build and nurture relationships with high-potential partners.
- Develop joint business plans that align with high-potential objectives.
- Ensure partners are well-informed about our industry and GEO areas.
ACV Optimization
- Focus on increasing Annual Contract Value (ACV) through partner relationships.
- Collaborate with partners to align their business goals with ACV-driven initiatives.
- Monitor and analyse ACV metrics, identifying areas for improvement.
Implementation & Deal Management:
- Share Best practice of submitting and maintaining deal reg & Deployment reg
- Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes.
- Keep track of partner led implementation & their CSAT
Cross-functional Collaboration:
- Collaborate with sales, marketing, and product teams to align partner activities.
- Ensure seamless integration of partner vision into ServiceNow strategies.
Performance Tracking and Reporting:
- Track partner performance against value creation and their goals.
- Provide regular performance reports and insights to internal stakeholders.
Stakeholder Communication:
- Maintain transparent communication with partners and internal teams.
- Advocate for partners' needs and requirements within the organization.
- Collaboration with Partner Success & Quality team for valuable insights
Market Analysis & Partner Recruitment:
- Conduct market research to identify trends, competitive landscape, and opportunities.
- Leverage market insights to shape partner strategies & partner recruitment (onboarding)
- Work with the team to identify potential new partners and help to onboard as and when required
