Responsibilities:
- Answer and direct phone calls and pass them on
- Reply to email, telephone or face to face enquiries
- Organize and schedule meetings and appointments
- Maintain contact lists
- Produce and distribute correspondence memos, letters and forms
- Assist consultants with project documentation
- Provide information by answering questions and requests
- Take dictation & accurate minutes of meetings
- Research and create presentations
- Contribute to team effort by accomplishing related results as needed
- Write letters and emails on behalf of other office staff
- Book conference calls, taxis, couriers, hotels etc.
- Submit and reconcile expense reports
- Assist in the preparation & generation of regularly scheduled reports
- Carry out administrative duties e.g. filing, typing, copying, binding, scanning etc.
- Develop and maintain a computer and manual filing systems
- Handle sensitive information in a confidential manner
- Resolve administrative problems, and implement improvements to make them more efficient
- Maintain up-to-date employee leave records
- Assist consultants with project documentation
- Receive, sort and distribute the mail
- Book travel arrangements
- Order & manage office supplies & equipment
- Attention to detail and problem-solving skills
