Overview:
In this role, you will support our Services to plan and implement new initiatives and innovations as we drive the organisation’s Strategic Plan.
You will be involved to a great degree in understanding our Services’ needs and identify relevant strategies to raise the bar and efficacy of our Services through performance tracking and indicators.
Key Responsibilities:
- Analyse data & generate reports to support decision-making processes.
- Provide insights & recommendations to senior management based on analysis findings.
- Conduct in-depth analysis of business processes & systems to identify opportunities for improvement.
- Collaborate with cross-functional teams to gather & document business requirements.
- Identify & resolve issues & bottlenecks within business processes.
- Assist in preparing discussion & presentation papers of Strategic Planning team.
- Assist in updating THKMC Management dashboard for monitoring & reporting KPIs.
- Add value by participating in improvement projects & task forces.
- Work with Head (SPRM) to achieve functional objectives & deadlines.
Qualifications
Requirements:
- Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
- Min 5 years' experience in data management / analytics.
- Competency in data analysis tools & techniques for informed decision making.
- Familiarity with data strategy / management.
- Good working knowledge of change management initiatives.
- Proficiency in Microsoft Office, Power BI & Tableau.
- Participated in Change Management initiatives.
- Experience in explaining data concepts to non-technical users.
- Detailed oriented. Able to work independently.
- Positive learning attitude. A strong team player.
- Good communication skills, both written & verbal.
- Self-driven & results oriented. Thrives under pressure.
