Responsibilities:
- Responsible for Network related incident and change management
- Responsible for the commission, de-commissioning and tech refresh of network devices
- Facilitate in problem solving and collaboration
- Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements
- Provide firmware updates for network devices
- Ensure network infrastructure complies with security policies
- Prepare and maintain assets to ensure availability and update of capacity reports
- Update process and procedural documents
- Any other ad-hoc duties as required or assigned
Requirements:
- Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent
- At least 5 years of experience in administration and implementation
- Good knowledge of the following, but not limited to:\Firewall technologies (high availability, virtual firewall concept)
- IP load balancer
- Distribution and core switches
- Router configuration (high availability)
- LAN and WAN administration
- Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective
- Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems
- Proficient in troubleshooting skills
- Effective communication skills
- Self-driven and ability to work independently
