Introduction to the role:
The Product & Service Operations (PSO) organization helps businesses through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organization, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as efficiently and as effectively as possible. We are driven by our passion for technology and creating impact for client's businesses.
As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.
Responsibilities
- Build technical expertise in organization’s various advertising products (signal, measurement, and delivery) and provide consultative guidance to clients and partners on best practices and bespoke setups
- Resolve technical issues stemming from our client's usage of organization’s advertising solutions
- Partner closely with the Sales teams to resolve client issues, prioritize, and build market or vertical plans for technical services
Minimum Qualifications
- BA/BS in Marketing, Computer Science, or related degree
- 3+ years’ experience in the Digital Advertising and/or Technology industries
- Knowledge of Advertising Technology ecosystem
- Customer-facing experience translating technical concepts and solutions to non-technical audiences
- Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions, and delivery
- Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, and HTTP
- Experience working with SQL and RESTful APIs
We regret to inform that only shortlisted candidates will be notified.
EA number: R22104900 Chloe Zheng Qimei
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
