Salary: Basic $3,000 - $3,500 + $200 meal allowance
Time: 5 days work week, 1 off day on weekday and 1 off day on Sunday (10am-7pm)
Location: Kaki Bukit
Responsibilities:
- To make phone calls, send reminders and to communicate with customers for all repayment matters.
- To send out over due notices for customers who may have missed repayments.
- To be able to listen and understand customers’ situation well in order to suggest a solution or a suitable payment plan.
- To identify, recover and keep track of assigned accounts for outstanding debts.
- To investigate and resolve any discrepancies for the customers.
- To build good and lasting relationships with customers to avoid future issues.
- To follow-up closely with customers for payment.
- To provide clear and coherent explanation of loan contract terms, products and details to customers.
- To answer customers’ queries and to explain loan procedures over the phone.
- To help in administrative duties such as photocopying and filing when necessary.
Requirements:
- Possess minimum N level.
- PC literate.
- At least 2 years of working in related field or customer service industry.
- Friendly, open minded and positive attitude.
- Excellent communication and people skills.
- Self-motivated, diligent and meticulous.
Please submit your updated resume by using the APPLY NOW BUTTON.
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
We regret to inform you that only shortlisted candidates would be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Toh Qiu Wei | EA Personnel No.: R23116260
