Our client, a well established Retail Chain, is currently expanding and looking for a few openings for their outlets to join their team.
We are seeking for a proactive and dynamic Senior Store Manager to lead a team of sales associates and ensuring exceptional customer service and achieving sales targets.
Responsibilities
- Overseeing day – to – day operations of the stores.
- Ensuring compliance with company policies and procedures.
- Lead a team of sales associates by training, motivating, mentoring and providing feedbacks to ensure they deliver sales targets and key KPIs to maximize company achievements.
- Maintaining accurate stock records, performing visual merchandising displays, and monitoring sales progress.
- Developing and implementing sales strategies to achieve targets.
- Planning and executing marketing initiatives to attract customers.
- Analysing financial reports and performance metrics.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintain outstanding store condition and execute visual merchandising brief in a timely and effective manner in accordance with company expectations.
Requirements:
- Minimum GCE O ’level or equivalent required; a degree in business or retail management is preferred.
- Previous experience in retail, such as assistant manager or supervisor roles, is highly desirable.
- Minimum 5 years in retail industry with minimum 3 years in the Store Manager role. Understanding of retail operations, sales techniques, merchandising, and customer service principles. Familiarity with inventory management and retail software.
- Proven track record in achieving sales targets, analysing sales data, and implementing strategies for growth. Financial management skills and knowledge of budgeting and profitability analysis.
- Willingness to work flexible hours, including weekends and holidays. Adaptability to changing circumstances and multitasking, effectively.
We regret to inform that only shortlisted candidates will be notified.
Reg No: R1879595