Location: West
Salary: Up to $3,600 + Bonuses
Working Hours: 5 days per week, on rotating shift
Job Responsibilities:
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
- Other adhoc duties as assigned
Looking for:
- Min. Diploma holder in any field of study
- Prior 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
- Able to communicate fluently in English and Mother Tongue
- Able to read and write fluently in English
- Pleasant and cheerful personality with good interpersonal skills
- Able to adapt to fast pace working environment
Interested candidate may apply via email to [email protected]. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.
Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C5781
