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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   IT Support Assistant
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IT Support Assistant

M-daq Pte. Ltd.

M-daq Pte. Ltd. company logo

Responsibilities

  • Assist team in IT planning and procurement
  • Coordinate with equipment vendors and 3rd part suppliers
  • Provide users with hardware/software support including network, Server and PC troubleshooting.
  • Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The
  • infrastructure covers office equipment like personal computers, network, servers, printers.
  • Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
  • Manages IT infrastructure related projects and services.
  • Overall responsible for, procure and maintain inventory of the necessary hardware
  • Escalation point for IT operations matters, pertaining to system, network and voice services
  • Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
  • Responsible for the stable operation of the in-house computer software systems and network connections.
  • Other responsibilities / special projects will be assigned as required

Requirements

  • Minimum Qualifications Higher Nitec in Computer Science/Infocommunication/Internetworking or related disciplines
  • At least 1 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
  • In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
  • Linux, Mac and Windows Admin skills.
  • Knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
  • Admin experience in Office365, LDAP, Active Directory, AzureAD
  • Experience with various open-source monitoring tools
  • Excellent troubleshooting, problem-solving and analytical skills.
  • Good communication skills
  • Teamworking skills
  • Willing to learn attitude
  • 1 year contract (convertible to perm)

Why Us?

  • Make a positive impact to the world’s economy by creating a World without Currency Borders™
  • Team Innovation Mindset, People-Oriented
  • Challenging environment, offering great opportunities to learn and grow
  • Creative and Innovative Workplace
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