Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.
At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.
Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.
The purpose of this role is to provide senior change delivery support in driving the ongoing roadmap implementation, adoption and continuous improvement of an internal Employee Communications Application.
You are a change leader with experience in driving digital-first programmes across a global, complex and highly regulated organisation with experience in the rollout and adoption of enterprise platforms.
You will be a key member of an agile squad, driving implementation activities that progress the rollout of our internal communications platform across the organisation.
Key Roles & Responsibilities:
- Lead the design and implementation of the change management strategy for the Pulse, whilst ensuring alignment to other strategic initiatives
- Develop and activate the engagement strategy to generate excitement for the platform and to foster long-term adoption and community building
- Conduct change and business impact assessments to understand how project activities will affect the broader organisation
- Work closely with relevant functions like HR, IT and internal communications to deliver change enablers and drive forward the change agenda
- Coordinate with teams across the organisation to integrate the internal communications platform into relevant systems and support the decommission of existing communications platforms
- Identify blockers and implement innovative and pragmatic solutions to risks and issues that may arise
- Facilitate and champion best-in-class change delivery practice
Key Stakeholders
Internal
- Product Owner
- Agile Delivery Lead
- Group Digital Channels
- CABM COO Change Management
- Group Change
- Internal Communications Teams Stakeholders
- CABM teams in Group, regions and countries
- Technology, Transformation & Operations (TTO)
- Legal and Compliance Teams
External
- Implementation partners
- Creative / design agencies
- Technology partners
Requirements:
You are a skilled change professional with proven experience of leading large-scale digital or communications projects in multinational globally distributed organisations. You have experience of driving employee advocacy and positive brand sentiment through collaboration with digital teams in financial services or another industry.
- At least 8 year experience in a project or program change role
- At least 3 years in an agile environment (ideally Scrum)
- A high degree of personal initiative, with a drive and ability to meet challenging goals
- Ability to effectively engage with stakeholders across all levels of the organisation
- Full organisation awareness – ability to recognise unspoken limitations and cultural nuances
- Ability to perform well under pressure, with strong problem solving and negotiation skills
- Change managements certifications (e.g., APMG, CCMP)
- WorkVivo or other ECA implementation
- Highly organised with attention to detail
- Excellent communication skills (both written English and verbal)
- An effective problem solver and outcome-focussed
- International experience with strong cultural adaptability and ability to work with a variety of teams
- Positive “can do” attitude
- Flexible approach and attitude to work
- Managing multi-priorities
- Passionate about all things digital and can bring new ways of thinking and innovation to the team
- Have an audience centric mindset and passion for engaging with audiences through digital channels
- A can-do approach, and collaborative mindset
- Can drive projects and campaigns across channels and geographies
- Have worked in multinational corporations, agencies, or social networks – ideally with experience in regulated environments
- Have great stakeholder management skills, working across teams and functions
