- To diagnose and resolve software and hardware related incidents, including operating systems
- Breakfix replacement of hardware parts to resolve issues
- To escalate complex issues to next level for assistance
- Provide accurate and timely documentation in IT Service Management Tool
- Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
- Maintain a high level of customer satisfaction
Job Requirements
- Diploma / Nitec in Information Technology, Computer Engineering or relevant
- Prefer with some experience in Desktop support
- Working in a Bank environment
- 5 days work at Raffles Place
- Salary $2500 - $3000
- Start work immediately or within short notice
Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.
