Job Description:
Position Overview: We are seeking a dedicated and customer-oriented individual to join our team as a Waiter/Waitress. The ideal candidate will play a crucial role in providing excellent service to our guests, ensuring their dining experience is enjoyable and memorable. The position involves working in a dynamic and fast-paced environment, including holidays and weekends.
Responsibilities:
- Customer Service:Greet and welcome guests with a friendly and positive attitude.
Assist guests in making menu selections and provide recommendations when necessary.
Take accurate orders and relay them to the kitchen staff promptly.
- Table Service:Serve food and beverages in a timely and efficient manner.
Ensure tables are set up properly and maintain cleanliness throughout service.
Anticipate guests' needs and respond promptly to any requests.
- Knowledge of Menu:Stay informed about menu items, specials, and beverage offerings.
Provide detailed information about menu items, including ingredients and preparation methods.
- Upselling:Suggest additional items, such as appetizers, desserts, or beverages, to enhance the dining experience.
- Team Collaboration:Work collaboratively with kitchen staff to ensure smooth coordination between the front and back of the house.
Communicate effectively with colleagues to provide excellent service.
- Handling Payments:Present bills to customers, handle payments, and process transactions accurately.
Maintain a high level of integrity and honesty when handling cash and credit transactions.
- Cleanliness and Organization:Keep the dining area clean and well-organized.
Assist in the setup and breakdown of the dining area before and after service.
- Adherence to Policies:Follow company policies and procedures regarding service standards, hygiene, and safety.
Attend training sessions to stay updated on new menu items and service techniques.
- Flexibility in Schedule:Be available to work during holidays, weekends, and evenings as per the restaurant's schedule.
Qualifications:
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations with a positive and calm demeanor.
- Basic math skills for handling payments.
- A team player with a strong work ethic.
- Willingness to work flexible hours, including holidays and weekends.
Joining our team as a Waiter/Waitress offers a fantastic opportunity to be part of a dynamic and rewarding work environment. If you are passionate about providing exceptional customer service and enjoy working in a team-oriented setting, we encourage you to apply.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520
EA Registration ID: R1765753
