- Commercial Responsibility
- Manages the Order Portfolio and prepare customer meetings/presentations.
- Consolidates monthly sales report from customers.
- Manages the request of credit and debit notes for customers (margin compensation, cost discrepancies or defective claims).
- Handle pricing updates for customers (cost price, retail prices, discounts, margin etc).
- Prepare statistic reports to support promotion plans on discontinued and slow movers.
- Manage shipping schedule and follow-through with commercial team, planner, logistics for order delivery and documentation requirements.
- Manage master customer data files (commercial conditions, project’s status, etc.).
- Manage the discontinued skus files and inform the customers.
- Coordinate with mktg team to manage changes of visuals and shipments of mktg materials.
- Other miscallaneous office maintenance.
2. Customer Relationship Responsibility
- Manages customer relations together with the Key Account Manager .
- Propose new orders for customers based on availability inventory list, best sellers, newness.
- Handle customer/consumer enquiries and direct after sales/returns/short shipment request to Customer Service.
3. Administrative Responsibility
- Sourcing and booking of travel arrangement for the department.
- Ordering and maintaining samples/Catalogues.
4. Coordination for Buying Presentation
- Prepare for bi-yearly buying presentation in Italy, HK and Singapore
- Contact customer and manage buying presentation schedule.
Requirements:
- Degree graduate in Business/Marketing.
- Working experience in similar sales/marketing coordination/executive role.
- Those with exposure in Travel Retail will be highly regarded.
- Proficient in Microsoft Office Applications, especially in Power Point Presentations and Excel (spreadsheet functions like V-Lookup, concatenate, etc.).
- Excellent planning, organisational and analytical skills.
- Independent and self-motivated individual, with strong interpersonal and comm. Skills.
- Willing to travel (20-30%).
Niharika Shrivastava
EA LIcence No.91C2918
Personnel Registration No R1223537
