Are you passionate about life-saving skills and driven to build strong client relationships?
Singapore First Aid Training Centre (SFATC), a leading provider of comprehensive first aid training in Singapore, is seeking a dynamic and results-oriented Sales Manager to join our team. In this crucial role, you'll play a pivotal part in driving our sales growth, exceeding client expectations, and shaping the future of SFATC.
Your Role:
• Lead the Sales Team: Oversee all aspects of the sales function, driving growth and exceeding sales targets.
• Team Dynamics: Monitor the performance of front-end team, providing guidance, coaching, and support to maximize their success.
• Client Acquisition & Retention: Develop and implement strategies to acquire new clients (both government and non-government clients) and retain existing ones.
• Lead Generation & Conversion: Closely collaborate with the Marketing team to qualify leads, manage the sales pipeline, and convert leads into profitable business.
• Growth & Development: Partner with the Executive Director to develop and implement business growth plans, including increasing public awareness of SFATC and refining the business model.
• Tender Management: Spearhead the tender process, from identifying opportunities to preparing proposals, securing wins, and ensuring successful project delivery.
• Customer Service Excellence: Champion a customer-centric approach, ensuring exceptional service quality and exceeding client expectations with every interaction.
• Staff Management & Development: Track staff performance, conduct performance appraisals, provide constructive feedback, and implement training programs to enhance team skills and performance.
• Process Optimization: Partner with the Business Systems team to identify and implement improvements in workflows and systems for greater efficiency and effectiveness.
Your Expertise:
• Bachelors or Masters in Business Administration, Sales and Marketing or a related field
• Minimum 5 years of experience in a sales management role, preferably within the training industry.
• Proven track record of exceeding sales targets and achieving consistent revenue growth.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent client relationship management skills, with a focus on building long-term partnerships.
• Tender writing, bidding and proposal development experience, particularly in the government and non-government sectors.
• Proficiency in Microsoft Office Suite and CRM / Sales Management software.
• Passion for first aid training and a commitment to SFATC's mission of saving lives.
If you are a results-oriented individual with a passion for sales, client relationships, team success and making a positive impact, we encourage you to apply.
Ideal Start Date: March 1, 2024
To Apply:
Please submit your resume and cover letter showcasing why you are the ideal candidate to lead SFATC into a brighter future.
SFATC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note that only shortlisted candidates will be contacted.
