Responsibilities
- Full spectrum of shop operations
- Ensure excellent customer satisfaction and enhance guest experience at the shop
- Responsible for staff training, recruitment, discipline, hygiene, quality control, overall job performance of staff
- Lead and motivate staff in achieving sales targets and customer satisfaction
- Manpower planning including duty roster
- Evaluate operations and procedures and suggest improvements
- Overall supervision of the service team and coordinate closely with the kitchen team
- Assist with weekly ordering to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records
- Responsible for stock storage areas, ensuring they are secure, neat and clean at all times
- Assist with maintaining high standards of quality control, cleanliness, hygiene, health and safety of the outlet
- Ensure the team is well groomed at all times
Requirements
- At least 2 years of relevant Supervisory Experience in F&B
- Able to work on weekends and Public Holidays
- Basic Food Hygiene Certificate and Supervisory Certificate will be an added advantage
- Able to work well with colleagues and full of zest and enthusiasm
- Able to start immediately or with short notice
