ICT Infrastructure Engineer - Network

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.
• Manage and maintain firewall systems, ensuring security policies and configurations are up to date.
• Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.
• Collaborate with cross-functional teams to implement network changes and upgrades.
• Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.
• Participate in the design and implementation of network solutions, ensuring scalability and reliability.
• Document network configurations, changes, and incidents according to standard procedures.
• Contribute to the continuous improvement of network support processes and best practices.

• Bachelor’s degree in computer science/ Information Technology/ Engineering or equivalent
• Minimum 3 years of experience in a network support role, with a strong focus on datacenter and building networks.
• In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.
• Proficiency in supporting a variety of network devices, including Cisco routers and switches.
• Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.
• Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.
• Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.