Responsibilities
- Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
- Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
- Perform general administrative duties and any other ad-hoc duties
Requirements
- Prior experience as a receptionist/front office executive at a dental clinic
- Pleasant disposition and customer-service oriented
- Team player
- Possess basic computer skills and comfortable with using electronic clinic management system
- Work well under pressure
- Ability to speak a third language would be advantageous
- Availability to start work soon
- Availability to work on Saturdays (8.30am to 1pm)
