Responsibilities:
- Determine project scope based on requirements, defining the scope of work and advising senior system engineers on resource calculations for service delivery.
- Install and configure services according to approved implementation plans.
- Perform technology, professional, and maintenance support services
- Provide level 1 support for hardware, troubleshoot hardware/software issues in installed services.
- Deliver technical documents such as high-level design documents, user acceptance test (UAT) docs, and as-built documentation.
- Conduct knowledge transfer training when required.
Requirements:
- Preferably 3 years of relevant experience
- Strong technical knowledge in the assigned solution domain/product.
- Good knowledge of product portfolios in other technology domains.
- Expertise in enterprise product implementation, migration, and support.
- Strong interpersonal skills with a customer-centric attitude.
- Excellent oral and written communication skills.
- High attention to technical details, effective priority management, and planning skills.
- Results-oriented with strong documentation skills.
Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.
Job Code: EEST
EA License No. 01C4394
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