Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Handle inquiries, provide information, and address customer concerns promptly.
- Manage front office tasks, including phone calls, emails, and in-person interactions.
- Maintain a well-organized and tidy reception area.
- Assist in administrative duties such as data entry, appointment scheduling, and filing.
- Support other departments with clerical tasks as needed.
- Address customer issues and complaints with a proactive and solutions-oriented approach.
- Collaborate with relevant teams to ensure timely resolution of customer concerns.
- Effectively communicate information about products, services, and promotions.
- Solicit and gather customer feedback to improve service quality.
- Collaborate with colleagues and other departments to ensure a seamless customer experience.
Requirements:
- Minimum GCE O Level / Nitec / Diploma or equivalent
- At least 1 year of customer service experience
- Must be able to work shift
- Good communication and interpersonal skill
- Outgoing and detailed oriented
Interested applicants, please write in through CareersFuture with detailed resume in MS Words format
EA License Number: 23C1730
Please Provide:
1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments
We regret that only shortlisted candidates will be notified.
