- Host walk-in customers and educate them about the concept of the showroom and its products.
- Assess customer's needs and offer solutions to customers based on their requirements.
- Build trust and maintain relationships with customers.
- Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
- Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
- Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
- Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
- Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
- Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
- Make appointments with customers for Interior Design Service.
- Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
- Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
- Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
- Perform miscellaneous duties as assigned.
Requirements:
- Great team player, good interpersonal skills, and self-motivated
- Ideal candidate is also passionate about creating exceptional in-store experiences
- Candidates with no working experience are welcome to apply
- Candidates with relevant experience will be considered for the senior role
- Candidates with experience with Autocad / Sketchup / 3D rendering software is a plus
- Candidate with Diploma, Bachelor’s Degree in Interior Design, Architecture or equivalent is a plus
- Open to working shift (AM/PM), weekends and public holidays
- Singaporean only
