Primary Responsibilities:
- Liaise with key clients and grow the client database.
- Propose new products and marketing initiatives.
- Review product positioning, fulfill orders, and ensure quality and hygiene assurances.
- Develop and implement the department’s annual business plan, strategies, and key performance objectives.
- Manage and train a team, leading by example and maintaining a hands-on approach.
- Foster strong working relationships with other departments and uphold a high level of communication.
- Monitor monthly inventory records and ensure par-stock levels are accurately maintained.
- Oversee displays and promotional setups.
- Use monthly sales mix tracking to identify slow-moving products and introduce innovative items.
- Promote effective communication with all departments to maximize revenue streams.
- Analyze sales and revenue reports to make accurate forecasts.
- Prepare monthly forecasts and sales action plans to meet and surpass financial targets.
- Track and report monthly sales mix for discounts, new products, and promotions to optimize business profitability.
- Actively seek new business opportunities.
- Stay informed about competitors in the market and make recommendations for pricing and product strategies.
- Coordinate with the Marketing team on advertising and promotional activities.
- Implement training plans for team development and succession planning.
- Lead by example through a passionate, hands-on approach.
- Maintain a professional and pleasant image at all times.
- Ensure privacy and confidentiality are maintained.
- Demonstrate a positive working relationship with other departments, emphasizing communication and cooperation for service improvement and enhanced working conditions.
Requirements:
- Proven experience as a Retail Manager or in a similar role.
- Strong business acumen and ability to make effective decisions.
- Excellent leadership and team management skills.
- Knowledge of inventory management and financial analysis.
- Proven track record in business development and client relationship management.
- Familiarity with market trends and competitor activities.
- Exceptional communication and interpersonal skills.
