Job Description
The Senior Solution Architect (SSA) is an Industry Thought Leader and Domain Expert in one or more market verticals and can quickly acquire an in depth knowledge of one or more Bentley product portfolios. This is a senior role that would engage with company-wide engineering or industry practice leads. Trusted with helping set corporate standards and best practices around all aspects of an engineering discipline or industry solution when it comes to dates workflows, supply chain and user interaction. Seen as a respected mid-level executive who can also help structure proof of concepts and regional based operation plans.
The SSA will work with advanced users and Bentley account and success managers across multiple geographic regions to develop comprehensive and tailored solutions that may span across multiple Bentley product portfolios, and which may require cooperation with PAG leadership including chief architects and product managers.
The SSA will be a respected voice within PAG and will influence product strategy and routinely coordinate with product managers to align near term development and long-term product roadmaps with user and industry requirements.
Job Requirements
- At least 20 years of experience in one or more industries of expertise.
- At least 10 years of direct project experience using or implementing Bentley or relevant softwares in the industry of expertise.
- At least 7 years of marketing, business development, or direct sales experience in the industry of expertise.
- Communicates clearly, authoritatively, and collaboratively “on camera” with internal and external stakeholders, including storytelling and developing engaging slide deck presentations.
- Highly adaptable and creative outside-the-box thinking to solve complex root-cause problems and user challenges within context of current and future product readiness.
- Highly adept at advancing opportunities over long duration sales cycles and changing stages of product readiness.
- Serve as a technical lead for the Account Advancement team by providing guidance and technical support during presales activities.
- Provide technical expertise and guidance to Solution Application Engineers and Architects during the preparation of solution designs, sales proposals, and contract negotiations.
- Develop and maintain relationships with key internal and external stakeholders across geographic regions including enterprise account users, strategic technology partners, and Bentley PAG and Industry Solutions leadership.
- Lead technical workshops and training sessions, in alignment with User Success, for users and internal teams on user enterprise systems integration and solution development utilizing the Bentley product portfolio.
- Work collaboratively with Solution Architects and Application Engineers to help prioritize user recommended product enhancements prior to presenting to Product Management.
- Work directly with Product Managers to define and prioritize product features and enhancements based on customer feedback and market trends, develop go-to-market strategies, improve Sales Playbooks, and improve internal governance policies and procedures as needed.
- Evaluate and mitigate a competitor's advantage through proposed product enhancements or solution offerings.
- Observe and drive industry trends through Thought Leadership and participating in or chairing industry committees.
- Present the Bentley Portfolio of solutions at conferences and other industry events to help expand Bentley presence across multiple geographic regions.
- Work collaboratively with Industry Solutions Marketing Teams to communicate the more complex Bentley product portfolio of solutions to a sophisticated audience including EACs and technology providers.
- Engage with Enterprise Account Leadership to communicate how Bentley’s current and future product portfolio and implementation services can align with user objectives and strategic plans, document technical solution for the account plan, and contribute to annual account reviews.
- Perform pilot tests for the account user or their client to establish proof-of-value and confirm scalability of solution.
